Give & Grow FAQs

How do I see pending donations that haven't been charged to my card yet?
In your Give & Grow screen, go to Reports and then Donations: The individual donations marked "pending" are the ones that have not be...
Mon, 8 Aug, 2022 at 9:52 AM
How should we communicate our impact?
Give & Grow by Pledgeling is the most trusted app to power donations for companies of all sizes. While it’s important to support causes that will connec...
Thu, 18 Feb, 2021 at 11:22 AM
Why did my donation history disappear?
There are two reasons why pending donations could disappear from your Give & Grow dashboard. if you uninstall the app, all pending donations are cance...
Thu, 13 Aug, 2020 at 4:23 PM
What is the “deprecated” notation next to a fund?
As you are selecting and editing funds via the Give & Grow app on Shopify, you may notice the orange “deprecated” notation on a fund (“deprecate” really...
Tue, 9 Feb, 2021 at 4:02 PM